No, sorry. You will have to take out cover for the duration of the hire. Getting insured is easy, and takes only a few minutes (you can get a quote within minutes too) Please click on our T&C's page for more details on how to insure yourself. You will also need to add the RAC breakdown option when doing this (costs £2.00-£10.00 extra - depending how many days you hire)
The security deposit of £1000 will be refundable (we will preform a preauthorization - provider puts a hold of the amount approved by the cardholder) providing that there has been no damage to the vehicle interior or exterior, it has been returned back on time with a full tank of diesel, you have not smoked in the vehicle, and all terms & conditions have been followed. We aim to refund your security deposit back to you within 3-5 working days from the return date. Depending on the extent of the damage, the appropriate amount will be deducted from the security deposit to cover the cost of repairs.
We pride ourselves on accommodating families and pets. Although we are dog-friendly, we do ask that extra care is taken when dogs jump up into the vehicle to avoid scratches to the paintwork at the door sills. Please protect the interior seats with blankets. Also, DO NOT leave your dog alone in the campervan at any time. There is a £25.00 charge for pets (cleaning charge - checks will be in place)
You will need to add the RAC brakedown cover when buying your insurance from Day (costs £2.00-£10.00 extra - depending how many days you hire) Our camper van is only just over a year old. Every effort is made by the owners to maintain a road-safe condition prior to each hire. In the unfortunate event of a fault or breakdown, the vehicle has full breakdown cover provided by the RAC. Depending on the extent of the situation, we will come to an agreement of a compensation if the faults are not related to your actions or are simply unavoidable. We reserve the right to refuse compensation. We will provide you with all contact details in case you need assistance. Please call us as soon as possible to update us on the situation.
Most importantly, ensure you and your family are safe first! As soon as it is safe to do so, please call us on 07894994030 to inform us that you have had an accident. We will aim to assist wherever we can.